Meet The Team
Emma McCauley
Client Experience and Operations Manager
emma.mccauley@riverrun-wealth.com
Emma has been working alongside Heather West to form and grow River Run Wealth Advisors since January 2020. She plays a central role in ensuring clients receive thoughtful, consistent, and high-quality care. As a Client Experience Specialist, she maintains seamless communication between clients, financial institutions, and our team—ensuring every interaction reflects the practice’s commitment to clarity, responsiveness, and genuine care.
In this role, Emma serves as the central hub of communication between clients, financial institutions, and the River Run team. She provides strategic oversight across planning and investment operations, working closely with Heather to align tools, strategies, and messaging under one unified client experience vision. Her focus is on removing roadblocks and streamlining processes so advisors can deliver exceptional, personalized financial guidance.
She is your go-to resource for:
- Connecting with a financial advisor that best suits your needs
- Managing communications and scheduling to keep you informed and engaged
- Providing resources and answers to general account-related questions
Outside of work, Emma enjoys a lively home life with her husband, daughter, and two energetic Golden Retrievers. She channels her creativity into crafting, home renovations, and gardening—bringing that same energy and problem-solving spirit to her work at River Run.
Nick Rubin
Registered Sales Assistant Broker
nick.rubin@riverrun-wealth.com
Nick joined River Run Wealth Advisors in March 2024 and plays a key role in ensuring a smooth and efficient client experience. As a Registered Sales Assistant Broker, he handles service-related requests, assists with account maintenance, and manages the preparation and tracking of new account and transfer paperwork.
Nick earned his B.A. in Finance from Washington State University, where he played an active role in managing the university’s endowment fund—an experience that sparked his interest in investment research and portfolio strategy. After beginning his career as a financial advisor with Equitable, Nick transitioned into a support role to focus more deeply on the analytical side of financial planning.
He is your go-to resource for:
- Managing account updates, including contact and beneficiary information
- Accessing important documents such as statements and tax forms
- Coordinating account contributions, distributions, and transfers
Outside of work, Nick enjoys staying active through golf and other sports. A lifelong athlete, he played baseball through his first two years of college and continues to bring that same discipline and teamwork to his role at River Run Wealth Advisors.